Antenna not connected error code 862 - navigation system not working

Discussion in 'Audi A7' started by rozi, Aug 9, 2011.

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I have a 2007 Q7. The navigation system does not work as of yesterday. I have 0 satellites. The navi

Poll closed Jun 9, 2012.
  1. Audi Q7 antenna

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  1. rozi New Member

    I have a 2007 Q7. The navigation system does not work as of yesterday. I have 0 satellites. The navigation system starts to calculate the miles and the arrow comes up and then the map goes blank (all white). I took it to the mechanic and he did a computer test. The error was 862 - antenna not connected. I just had a new bumper installed by the same mechanic and he said that has nothing to do with it. Any suggestions?
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  3. craigyb Active Member

    Why have you posted in the A7 section. The antenna for the Q7 GPS is on the roof and is nothing to do with the bumper, but did he remove anything to get the bumper off?

    The Nav unit is mounted in the boot under the wet tray to the right. Behind the tool box.
  4. rozi New Member

    I am new to the forum. Thank you will tell my mechanic since I took my car their this morning. I hope they can reconnect it or maybe I need a new one.

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